Delivery Policy

At Stallo Fried Chicken, we are committed to delivering hot, fresh, and delicious meals to your doorstep with speed and efficiency. Please review our delivery policy below:

1. Delivery Areas

We currently offer delivery services across select areas in Dhaka, Bangladesh. Please check our delivery coverage at checkout or contact our support team for more details.

2. Delivery Time

• We strive to deliver orders within 30-60 minutes, depending on location and order volume.
• Delivery times may vary during peak hours, holidays, or adverse weather conditions.

3. Delivery Charges

• A standard delivery fee applies to all orders.
• Free delivery may be available for orders above a certain amount (check our promotions for details).

4. Order Process & Tracking

• Orders can be placed through our website or mobile app.
• Once your order is confirmed, you will receive an estimated delivery time and tracking updates.

5. Contactless & Safe Delivery

• Our delivery team follows strict hygiene and food safety protocols.
• Customers can opt for contactless delivery by mentioning it in the order notes.

6. Delivery Issues & Refunds

• If you experience any issues with your order (e.g., missing items, wrong order, delayed delivery), please contact our customer support within 30 minutes of receiving your order.
• Refunds or replacements will be handled as per our Refund & Return Policy.

7. Modification & Cancellation

• Orders can be modified or canceled within 5 minutes of placement. Once the order is prepared, cancellations may not be possible.

For any further assistance, please reach out to our customer service team at info@stallofriedchicken.com or

call +88 01719 517 242.